Office Caller

What is Office Caller?

Office caller is an easy-to-manage business phone app that allows users to make or receive business calls. Users can work from anywhere and manage their business lines and hours without any hassle. The app allows users to make phone calls, transfer and forward calls, and much more at ease using any device, be it Android or iOS mobile devices or PC.

Users can make unlimited domestic, international and bulk calls using the app. Apart from phone calls, the app allows communication via emails and messages, and much more, all at one place.

The app is great business communication platform that is easy to use and flexible. Users can communicate with prospects, customers, vendors, and more using the Office Caller app.

Our Aim

The main purpose of Office Caller app is not only to make business calls, but also record details regarding leads and candidates.

Our Services

The Office Caller app offer Business Lead management via call and Recruitment management.

Call

Users receive inquiry calls from prospects or clients. The details of the calls will be recorded in the app.

E-mail

The users receive inquiries sent by the clients via e-mail.

Messages

Clients can also send inquiries via messages in the Office Caller app.

Business/Lead Management via Call

Business leads are people who might be interested in a product or service offered by your company.

The Office Caller app allows business lead generation and management through calls.

It is a common practice to generate leads through calls. When an inquiry call happens through the office caller app, the details of the caller and important information with regard to the call are recorded. These details can be used in the future in case the prospect becomes a qualified lead.

Recruitment Management

Another service that Office Caller app offers is recruitment management.

Recruiters can attend inquiry calls by the candidate and assist them through the recruitment process using the app. The candidate call details will be recorded in the app for further use.

Multiple Source Enquiries Management

Clients or participants can contact the user using the Office Caller app.
There are three inquiry source types.

How this works?

Leads and Lead Management

Leads are the prospects who may eventually become clients.

Prospects can be converted to leads based on follow up calls by users. Users can look through prospect details stored in the Office Caller app, contact them again. They can then communicate with them and motivate them to become clients.

Users can prioritise the leads at this stage.

The leads are categorised as:

Won leads- Leads who have been converted into clients
Hot leads –High priority
Warm leads –Medium priority
Cold leads – Low priority

How it Works?

Sales Inquiries

The sales agent receives the inquiry call transferred to them by the recruiter. They can send an “About Us” mail to the clients to let them know more about the organization.

Depending on the location of the client, domestic or international calls can be assigned for communicating with the client. The sales agent provides them forms to fill up details.

The sales agent then gathers the details and identifies the prospects, who would be communicated further for follow up.

The qualified prospects will then be converted to leads and will be lead through the development process.

How this works?

Candidate Management

The Office Caller app stores call details of the candidates. All the information regarding the candidates can be gathered from there after the inquiry stage and stored into the database.

Schedule Meetings

Users can schedule meeting with the candidates using the Office Caller app.

Manage Candidates

Users can access candidate information, categorize them based on required skills and guide them through the recruitment process.

How this works?

Prospecting

Identifying potential customers or prospects is an important step in the sales process. The idea is to gather information about potential customers and to communicate with them to convert them to leads.

Users can make use of the Office Caller app for this. They can collect basic information about the client and add filters to search prospects through e-mail and phone number. Users can then make calls with the prospects using the app.

Three kinds of calls are possible using the Office Caller app:

Domestic calls
If the prospects are located within the country, users can make domestic calls.
International calls
Users can make international calls if the participants are located outside the country.
Bulk calls
Users can make calls with a maximum of 100 participants at a time using the app.

Messages and emails are also methods to connect with the prospects.

How this works?

Leads and Lead Management

Leads are the prospects who may eventually become clients.

Users can prioritise the leads at this stage.

The leads are categorised as:

Won leads- Leads who have been converted into clients
Hot leads –High priority
Warm leads –Medium priority
Cold leads – Low priority

How it Works?

Sales Inquiries

The sales agent receives the inquiry call transferred to them by the recruiter. They can send an “About Us” mail to the clients to let them know more about the organization.

Depending on the location of the client, domestic or international calls can be assigned for communicating with the client. The sales agent provides them forms to fill up details.

The sales agent then gathers the details and identifies the prospects, who would be communicated further for follow up.

The qualified prospects will then be converted to leads and will be lead through the development process.

How this works?

Candidate Management

The Office Caller app stores call details of the candidates. All the information regarding the candidates can be gathered from there after the inquiry stage and stored into the database.

Schedule Meetings

Users can schedule meeting with the candidates using the Office Caller app.

Manage Candidates

Users can access candidate information, categorize them based on required skills and guide them through the recruitment process.

How this works?

Prospecting

Three kinds of calls are possible using the Office Caller app:

Domestic calls
If the prospects are located within the country, users can make domestic calls.
International calls
Users can make international calls if the participants are located outside the country.
Bulk calls
Users can make calls with a maximum of 100 participants at a time using the app.

Messages and emails are also methods to connect with the prospects.

About Us

Office Caller is an Indian company founded in 2009 in Pune, India by Mr. Sameer Kutty. The brilliant concept behind Office caller is such that any organization could manage their business calls using one single Application. We offer you an all-in-one toolkit that combines chat, calling, meetings, and collaborations for you to work smarter. Our aim is to provide employees with a modern day calling solution within an easy-to-use platform.